Return & Refund Policy
At Ave Maria Designs, every piece is made to order with care and attention to detail. We want you to feel confident in your purchase.
30-Day Money Back Guarantee
We stand behind the quality of our prints. If your order arrives with a quality issue caused during production or shipping, please contact us within 30 days of delivery. We will gladly replace or refund your order in full.
This guarantee covers:
- Product defects or quality issues
- Damage during shipping
- Assembly or finishing errors
Order Cancellations
Because each item is made to order, production begins soon after your order is placed.
- If your artwork has not yet been printed or shipped, we can cancel the order and issue a full refund.
- If your order is already in production or has shipped, it cannot be cancelled.
How to Request a Return
To qualify for a return or refund, please follow these steps:
- Contact our support team within 15 days of receiving your order.
- Include your order number and a short explanation for the return or exchange.
- For damaged items, attach photos showing the issue.
- Once your request is reviewed, we’ll guide you through the process and provide further instructions.
How do I contact customer support?
Contact our team here. We’re happy to help!